Inside Sales Associate
Role Objective:
We are looking to onboard a proactive and result-oriented Inside Sales Associate to drive revenue growth and customer engagement for our electronics and drone product portfolio. This role focuses on lead management, customer interaction, and sales conversion while working closely with cross-functional teams. The ideal candidate should have strong communication skills, a basic technical understanding of products, and the ability to convert opportunities into business outcomes.
Key Responsibilities
- Identify and generate leads through inbound and outbound channels
- Qualify prospects based on business needs and potential
- Maintain and manage a healthy sales pipeline
- Handle customer inquiries via calls, emails, and digital platforms
- Understand client requirements and recommend suitable solutions
- Build and maintain strong customer relationships
- Follow up on leads and drive closures
- Prepare and share quotations and proposals
- Achieve monthly and quarterly sales targets
- Work closely with technical and operations teams for order fulfillment
- Ensure smooth communication between customers and internal teams
- Track order status and ensure timely delivery
- Maintain accurate records of customer interactions in CRM tools
- Track sales activities and prepare regular reports
- Monitor pipeline and conversion metrics
Required Skills & Qualifications
- Graduate (preferably with a technical background in Electronics/Engineering)
- 2+ years of experience in Inside Sales / Telesales / B2B Sales
- Excellent communication skills in English and Hindi (additional regional languages are a plus)
- Strong negotiation and persuasion skills
- Basic understanding of electronics or drone products
- Proficiency in MS Office and CRM tools
Preferred
- Experience in electronics, hardware, or the drone industry